Administrative Officer Ref No: 307

POST 25/548 : ADMINISTRATIVE OFFICER REF NO: 307

SALARY : R338 106 per annum (Level 07)

CENTRE : Cape Town

REQUIREMENTS : An appropriate degree/diploma with 3 years' relevant experience in an

Assessment and Examination or Educational environment or A National Senior

Certificate (or equivalent) with 6 years' relevant experience in an Assessment

and Examination or Educational environment. A valid driver’s licence

(excluding code A/A1). Knowledge: Examination and UMALUSI directives;

client care; information management; relevant functions, programmes and

projects of the WCED; relevant policies and acts. Working knowledge of

examination databases. Skills: Research; Analytical; communication (verbal

and non-verbal); co-ordination, conflict resolution; writing; computer literacy;

numerical.

DUTIES : Registration of candidates: Execute the registration process of candidates.

Updating of all registrations. Implementation of registration as per policy. Verify

the correctness of registration per district. Implementation of the relevant

policy. Registration of examination and designated centres: Receive and

collate all application forms. Allocation of designated centres as per learner

totals. Inform Districts of registered learners per school and subject

information. Appointment of invigilators: Advice and guidance regarding the

registration of invigilators, according to policy. Verify nominations for

appointment. Process all claims. Attend to enquiries: Execute all walk-in centre

queries: receiving all applications. Deal with complex queries. Updating the

examination information system. Deal with examination-related queries: Follow

up on all telephonic and e-mail enquiries relating to specific cases. Issue

results and confirmation letters, etc. Deal with queries regarding examination

registration: Advice and guidance to clients regarding registration, according to

the registration policy. Reporting and administration: Recordkeeping of all

received cases. Supervision: Daily supervision of staff. Training: Assist in the

planning and execution of training of Districts.

ENQUIRIES : Mr D Pretorius Tel No: (021) 467 2945

An appropriate degree/diploma with 3 years' relevant experience in an Assessment and Examination or Educational environment or A National Senior Certificate (or equivalent) with 6 years' relevant experience in an Assessment and Examination or Educational environment. A valid driver’s licence (excluding code A/A1). Knowledge: Examination and UMALUSI directives; client care; information management; relevant functions, programmes and projects of the WCED; relevant policies and acts. Working knowledge of examination databases. Skills: Research; Analytical; communication (verbal and non-verbal); co-ordination, conflict resolution; writing; computer literacy; numerical.

Registration of candidates: Execute the registration process of candidates. Updating of all registrations. Implementation of registration as per policy. Verify the correctness of registration per district. Implementation of the relevant policy. Registration of examination and designated centres: Receive and collate all application forms. Allocation of designated centres as per learner totals. Inform Districts of registered learners per school and subject information. Appointment of invigilators: Advice and guidance regarding the registration of invigilators, according to policy. Verify nominations for appointment. Process all claims. Attend to enquiries: Execute all walk-in centre queries: receiving all applications. Deal with complex queries. Updating the examination information system. Deal with examination-related queries: Follow up on all telephonic and e-mail enquiries relating to specific cases. Issue results and confirmation letters, etc. Deal with queries regarding examination registration: Advice and guidance to clients regarding registration, according to the registration policy. Reporting and administration: Recordkeeping of all received cases. Supervision: Daily supervision of staff. Training: Assist in the planning and execution of training of Districts.