Government12 days left

Assistant Director: User Demand Management Ref No

Department of Public Works And Infrastructure
Cape Town Regional Office, Western CapeR605 742 per annumHealthCloses 31 July 2026

About this role

POST 25/131 : ASSISTANT DIRECTOR: USER DEMAND MANAGEMENT REF NO:

SALARY : R605 742 per annum

CENTRE : Cape Town Regional Office

REQUIREMENTS : A minimum of three year-tertiary qualification (NQF Level 06) / National

Diploma in Public Administration, Management, Public Relations and

Communication, Real Estate Management or Social Science. Relevant years

of experience within stakeholder engagement, coordination in any field of

property and a valid driver’s license. The ideal candidate should have planning

skills, programme management, and client relations skills. An understanding of

different facets of the built environment and property industry is essential.

Knowledge: Works Control System (WCS); Public Finance Management Act

(PFMA); Treasury Regulations; knowledge of the built environment; project and

programme management; construction regulations; occupational health and

safety; Emerging Contractor Development Programme; sound budgeting;

procurement processes and Government Immovable Asset Management Act

(GIAMA). Skills: Advanced numeracy; organizing; interpersonal skills;

diplomacy; ability to follow a pro-active and creative problem; solving approach;

communication; advanced computer literacy. Personal Attributes: Innovative;

creative; trustworthy; hardworking; self-motivated; ability to work under

pressure; analytical thinking; facilitation; research. Willingness to adapt work

schedule in accordance with office requirements. Committed to designated

tasks.

DUTIES : Apply applicable policies, methods, best practices and standards as well as

ensure compliance with relevant user demand management regulations.

Facilitate the delivery of the accommodation services for Client Departments.

Co-ordinate and monitor the budget and expenditure levels of clients

Department. Supervise employees to ensure an effective service delivery. The

incumbent will be responsible for Key Account Management as a contact point

between the National Department of Public Works & Infrastructure and

assigned client departments. Ensure monitoring and implementation of

programmes for leased accommodation, capital works and planned

maintenance services. Render assistance to assigned client departments in

appropriately formulating accommodation requirements, asset plans and

budget. Assist with the consolidation and compilation of accommodation

related information in reporting to the client. Ensure efficient turnaround times

on strategic initiatives and programme related reports. Facilitate, chair and

minute regular forum meetings with client departments. Advice, interact with

and source information from client departments and departmental service

providers. Liaise with internal stakeholders in assisting external stakeholders

with registered queries. Assist with the implementation and management of

Service Level Agreements for client departments. Assist in the preparation of

reports to top management and all relevant stakeholders. Give inputs towards

the compilation and implementation of annual business plans for the

Directorate. Conduct site visits to ensure that state owned properties are

utilized efficiently and optimally. This post will require official travelling, working

64 65 overtime and the incumbent must be willing and be able to travel as and

when required.

ENQUIRIES : Ms. B Ntoni Tel No: (021) 402 2020

APPLICATIONS For Cape town regional office: Email to: RecruitCPT26-69@dpw.gov.za

Requirements

A minimum of three year-tertiary qualification (NQF Level 06) / National Diploma in Public Administration, Management, Public Relations and Communication, Real Estate Management or Social Science. Relevant years of experience within stakeholder engagement, coordination in any field of property and a valid driver’s license. The ideal candidate should have planning skills, programme management, and client relations skills. An understanding of different facets of the built environment and property industry is essential. Knowledge: Works Control System (WCS); Public Finance Management Act (PFMA); Treasury Regulations; knowledge of the built environment; project and programme management; construction regulations; occupational health and safety; Emerging Contractor Development Programme; sound budgeting; procurement processes and Government Immovable Asset Management Act (GIAMA). Skills: Advanced numeracy; organizing; interpersonal skills; diplomacy; ability to follow a pro-active and creative problem; solving approach; communication; advanced computer literacy. Personal Attributes: Innovative; creative; trustworthy; hardworking; self-motivated; ability to work under pressure; analytical thinking; facilitation; research. Willingness to adapt work schedule in accordance with office requirements. Committed to designated tasks.

Duties

Apply applicable policies, methods, best practices and standards as well as ensure compliance with relevant user demand management regulations. Facilitate the delivery of the accommodation services for Client Departments. Co-ordinate and monitor the budget and expenditure levels of clients Department. Supervise employees to ensure an effective service delivery. The incumbent will be responsible for Key Account Management as a contact point between the National Department of Public Works & Infrastructure and assigned client departments. Ensure monitoring and implementation of programmes for leased accommodation, capital works and planned maintenance services. Render assistance to assigned client departments in appropriately formulating accommodation requirements, asset plans and budget. Assist with the consolidation and compilation of accommodation related information in reporting to the client. Ensure efficient turnaround times on strategic initiatives and programme related reports. Facilitate, chair and minute regular forum meetings with client departments. Advice, interact with and source information from client departments and departmental service providers. Liaise with internal stakeholders in assisting external stakeholders with registered queries. Assist with the implementation and management of Service Level Agreements for client departments. Assist in the preparation of reports to top management and all relevant stakeholders. Give inputs towards the compilation and implementation of annual business plans for the Directorate. Conduct site visits to ensure that state owned properties are utilized efficiently and optimally. This post will require official travelling, working 64 65 overtime and the incumbent must be willing and be able to travel as and when required.