POST 25/68 : DRS SYSTEM SUPPORT OFFICER REF NO: 3/1/1/1/2026/161
SALARY : R413 001 per annum (Level 08)
CENTRE : Free State (Bloemfontein)
REQUIREMENTS : Minimum requirements: Applicants must be in a possession of a Grade 12
Certificate and a National Diploma in Information Technology / Degree in
Computer Science: A+ / N+ / MCSE / Linux+ or related equivalent qualification.
Minimum of 2 years relevant experience. Experience with hardware and
software. Experience with servers. Experience in IT technical support.
Appropriate server and network management experience. Technical aspects of
information and communications technology goods and services. Information
Technology Acts and Policies. Internal control and risk management. Planning
skills. Organize skills. Communication skills (verbal and written). Interpersonal
skills.
DUTIES : Providing desktop support to end users. Install, update, and configure End-
user devices. Install, update and support business applications. Investigate,
resolve, or escalate and monitor logged calls. Providing network support. Assist
end-users with LAN connectivity. Monitor availability and performance of
network. Assess the need for, request and monitor the process of installation
of network points. Investigate, resolve, or escalate and monitor logged calls.
Provide sever room support. Monitor server room environment and take
remedial action. Monitor compliance with server room maintenance contract
deliverables. Monitor access to server room and keep register. Assist with
installation of customer-replaceable parts for server equipment. Implementing
information system security measures. Check that users are registered on the
domain. Check Antivirus is installed, updated, and running. Remove all
unauthorised applications and software. Create and maintain an IT asset
register or database. Providing ICT reports. Provide incident and system
availability reports. Provide inputs to SLA non-compliance report. Provide
support in the procurement and disposal of IT assets.
ENQUIRIES : Mr. IB Khanyile or Ms D Tshabalala Tel No: (051) 403 0300
APPLICATIONS : Applications can be submitted by hand delivery during office hours to: Free
State Deeds Registry, New Government Building, Corner Aliwal and Nelson
Mandela Drive Bloemfontein, 9301. Candidates are also encouraged to apply
by using this link http://deedsportal.deeds.gov.za before the closing date as no
late applications will be considered
NOTE : EE Targets: African, Coloured, and Indian Males, African, Coloured, and Indian
Females and Persons with Disabilities.