Floorplans Sales Support

<p><img id="Picture_x0020_1" src="https://rmkcdn.successfactors.com/dd82a348/461743ac-ca78-42fa-8634-a.png" style="height:255.0px;width:600.0px"></p> <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Classification</b></H2> </div><div><p><strong>REQ#</strong>: 146823</p> <p><strong>Location:</strong> Johannesburg, Gauteng</p> <p><strong>Closing Date:</strong> 24 July 2026</p> <p><strong>Talent Acquisition:</strong> Noli Madikane</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Family</H2> </div><div>Sales And Services</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Career Stream</H2> </div><div>Sales</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Leadership Pipeline</H2> </div><div><p>Manage Self: Technical</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">FAIS Affected</H2> </div><div><div>FAIS Affected - Yes</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Purpose</b></H2> </div><div>To drive the Nedbank brand and support sales and service strategy in branch network to achieve sales and service targets.</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Responsibilities</b></H2> </div><div><ul> <li>Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).</li> <li>Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).</li> <li>Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.</li> <li>Identify common customer service breakdown and drive relevant corrective measurements to ensure customer satisfaction.</li> <li>Conduct service related workshops and training interventions to improve customer service.</li> <li>Analyse relevant customer feedback systems and identify common trends in customer breakdowns and recommend corrective action to achieve world class service expectations.</li> <li>Ensure adherance to service standards and strategies by observation and measurement and recommending corrective action.</li> <li>Collaborate with key stakeholders to identify initiatives to ensure achievement of sales and service targets.</li> <li>Support relevant areas to achieve sales and service objectives by highlighting gaps and opportunities.</li> <li>Monitor and coach to ensure understanding and effective utilisation of all sales and service systems to achieve strategic objectives.</li> <li>Reducing application errors and improve data quality by identifying frequent offenders and putting corrective activities in place.</li> <li>Conduct regular checks on sales claimed and leads provided to ensure compliance with policy and procedures.</li> <li>Monitor budget to ensure no overspend on marketing and sales within the region.</li> <li>Improve branch profitability through driving net new to franchise acquisition.</li> <li>Drive activation and entrench sales to improve revenue generating accounts.</li> <li>Focus on portfolio tilt and drive relevant products to increase revenue.</li> <li>Plan and implement local area marketing activities.</li> <li>Identify gaps in sales performance and provide training to impacted staff.</li> <li>Drive strategic sales levers by observing; coaching and testing for understanding.</li> <li>Increase sales by researching market and identifying sales opportunities and ensuring fulfillment.</li> <li>Drive daily sales disciplines by identifying shortfalls and ensuring corrective action is taken.</li> <li>Improve productivity and participation through daily focus on sales levers.</li> <li>Measure and drive sales leads and usage of relevant sales systems to improve cross selling opportunities.</li> <li>Improve cross sell through driving digital enticement by identifying lost opportunities and communicating these to relevant stakeholders.</li> <li>Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.</li> <li>Identify training courses and career progression for self through input and feedback from management.</li> <li>Ensure all personal development plan activities are completed within specified timeframe.</li> <li>Share knowledge and industry trends with team and stakeholders during formal and informal interaction.</li> <li>Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.</li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Essential Qualifications - NQF Level</H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"><li>Matric / Grade 12 / National Senior Certificate </li></ul></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Preferred Qualification</H2> </div><div><p>Project Management, Marketing Certificate or Diploma, Coaching accreditation, FAIS Qualification, Regulatory Examination 1 Qualification.</p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Minimum Experience Level</H2> </div><div>2 - 3 years management and banking experience</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Technical / Professional Knowledge</b></H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"><li>Communication Strategies </li><li>Data analysis </li><li>Governance, Risk and Controls </li><li>Nedbank policies and procedures </li><li>Principles of financial management </li><li>Principles of project management </li><li>Relevant regulatory knowledge </li><li>Relevant software and systems knowledge </li><li>Cluster Specific Operational Knowledge </li><li>Credit and risk Knowledge </li></ul></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Behavioural Competencies</H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"><li>Building Partnerships </li><li>Earning Trust </li><li>Energy </li><li>Facilitating Change </li><li>Innovation </li><li>Work Standards </li><li>Planning and Organizing </li><li>Customer Focus </li></ul></div></div><p style="line-height:18.9px"><img alt="" height="228" src="https://rmkcdn.successfactors.com/dd82a348/61ad7a3f-eb85-4980-a04c-e.jpg" style="height:75.0px;width:600.0px" width="245"></p> <p style="line-height:18.9px">---------------------------------------------------------------------------------------</p> <p style="line-height:18.9px"><span style="color:#006341"><em><b>Please contact the Nedbank Recruiting Team at +27 860 555 566 </b></em></span></p>