Market Conduct Risk Analyst

<p><img id="Picture_x0020_1" src="https://rmkcdn.successfactors.com/dd82a348/461743ac-ca78-42fa-8634-a.png" style="height:255.0px;width:600.0px"></p> <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Requisition Details and Talent Acquisition Contact</b></H2> </div><div><p>REQ ID: 146721 - Michelle Thabethe</p> <p>Location: Sandton</p> <p>Cluster: Group Risk - Group Conduct Risk</p> <p>Closing date: 23 July 2026</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Family</H2> </div><div><p><span style="font-size:10.0pt">Risk, Audit and Compliance</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Career Stream</H2> </div><div><p><span style="font-size:10.0pt">Operational Risk</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Leadership Pipeline</H2> </div><div>Manage Self: Technical</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Purpose</b></H2> </div><div><p>To support the effective management of Market Conduct Risk by conducting risk-based monitoring, analysing conduct-related data, evaluating adherence to the Group Market Conduct Risk Framework (GMCRF), regulatory requirements and industry best practices, identifying emerging risks and customer harm indicators, and providing actionable insights that promote fair customer outcomes, regulatory compliance, sound conduct risk management, and sustainable business practices.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Responsibilities</b></H2> </div><div><ul> <li>Execute risk-based monitoring activities to assess adherence to conduct risk requirements.</li> <li>Analyse conduct-related data, complaints, incidents, KRIs and customer outcome metrics.</li> <li>Develop and maintain market conduct risk reporting, dashboards and management information.</li> <li>Support enhancement of the GMCRF, policies and methodologies.</li> <li>Produce monthly, quarterly and ad hoc reporting for governance forums.</li> <li>Engage stakeholders and provide actionable risk insights.</li> <li>Participate in Nedbank Culture building initiatives (e.g. Staff surveys etc.); thereby contributing to a culture conducive to the achievement of transformation goals.</li> <li>Participate and support corporate social responsibility initiatives for the achievement of key business strategies.</li> <li>Add value to Nedbank by identifying and recommending opportunities to enhance processes; systems and policies.</li> <li>Agree contract deliverables; services; timelines with all stakeholders in line project management principles.</li> <li>Identify training courses and career progression opportunities for self with input from management; to improve personal capability.</li> <li>Ensure all learning activities are completed within specified time frames to support personal growth and enable effectiveness in performance of roles and responsibilities.</li> <li>Improve team success by sharing market conduct risk knowledge with team to ensure market conduct risk management information is provided correctly to stakeholders.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Essential Qualifications - NQF Level</H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"><li>Matric / Grade 12 / National Senior Certificate </li></ul></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Preferred Qualification</H2> </div><div><ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li>Bachelor’s degree in: Risk Management, Economics, Business Management, Law, Statistics, Data Science, Finance or Actuarial Science.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Minimum Experience Level</H2> </div><div><ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li>3–5 years in financial services risk analytics.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Technical Knowledge</b></H2> </div><div><ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li>Perform thematic and root cause analysis of conduct related issues, complaints, incidents, breaches, audit findings, and regulatory observations to identify emerging trends, systemic conduct risks, customer harm indicators, control weaknesses, and areas requiring management intervention.</li> <li>Treating Customers Fairly (TCF)</li> <li>Relevant regulatory knowledge</li> <li>Power BI, SQL, Python</li> <li>Risk Assessment and Monitoring</li> <li>Dashboard Development and Reporting</li> <li>Relevant software and systems knowledge including PowerBI and SQL Python</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Behavioural Competencies</H2> </div><div><ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li>Collaborating</li> <li>Influencing</li> <li>Decision Making</li> <li>Problem Solving</li> <li>Customer Focus</li> <li>Attention to Detail</li> <li>Planning and Organising</li> <li>Quality Orientation</li> </ul></div></div></div><p style="line-height:18.9px"><img alt="" height="228" src="https://rmkcdn.successfactors.com/dd82a348/61ad7a3f-eb85-4980-a04c-e.jpg" style="height:75.0px;width:600.0px" width="245"></p> <p style="line-height:18.9px">---------------------------------------------------------------------------------------</p> <p style="line-height:18.9px"><span style="color:#006341"><em><b>Please contact the Nedbank Recruiting Team at +27 860 555 566</b></em></span></p>