Sales Consultant - Dial a Bed - Willowbridge

Matric  2 – 3 years’ retail sales experience  Computer literate    Skills Must have a systematic work approach  Must have excellent customer communication skills  Must have good telephone etiquette  Attention to detail  Time management  Internal motivation  Must be able to handle conflict  Must be able to work under pressure  Friendly, motivated and calm  Friendly and engaging personality  Comfortable working with members of the public.  Should have a confident manner  Must be helpful and polite  Assistants should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stock  You should have a comprehensive understanding of your area of sales i.e. retail, Fast Moving Consumer Goods, sports equipment etc.  Able to work as part of a sales team  Knowledge of inventory techniques  Should be of a smart appearance and articulate    Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Sales maximization  Providing excellent customer service at all times  Basic administration  Following company policies and procedures  Assuring that showroom looks presentable at all times  Be involved in stock control and management.  Assisting shoppers to find the goods and products they are looking for.  Being responsible for processing cash and card payments.  Stocking shelves with merchandise.  Answering queries from customers.  Reporting discrepancies and problems to the supervisor.  Giving advice and guidance on product selection to customers.  Balancing cash registers with receipts.  Dealing with customer refunds.  Keeping the store tidy and clean, this includes hovering and mopping.  Responsible dealing with customer complaints.  Working within established guidelines, particularly with brands.  Attaching price tags to merchandise on the shop floor.  Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.  Receiving and storing the delivery of large amounts of stock  Keeping up to date with special promotions and putting up displays.