We are seeking an organized and motivated Operations Process Administrator Intern to support the retail operations hub team with day-to-day administrative and operational activities. The role is ideal for a candidate looking to gain practical workplace experience in operations administration, process support, and business coordination within a professional technology and retail environment.
Qualifications and Experience: Relevant diploma or degree in Accounting, Finance, Business or related qualification. Skills: Strong data analysis skills with proficiency in MS Excel. Computer literacy and well versed in using Microsoft Office tools (Word and Excel) will be advantageous. Excellent organizational skills and attention to detail to ensure accuracy in reporting and learner management. Effective communication skills, both written and verbal, to interact with learners, trainers, and other stakeholders. Excellent analytical skills with sound judgement and problem-solving skills. High resilience and agility with the ability to work well under pressure. Able to work independently and have good interpersonal skill. Behaviours: Adhering to Standards - Ensures quality and compliance in the delivery of their work Continual Improvement - Actively seeks opportunities to continually improve processes Relating & Networking Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.
Analysis of data received from Group audit on legislative and store compliance Effectively drive the risk KPI by extracting, reporting and distributing key risk issues in stores Educating field staff on risk mitigation, in order to ensure compliance Supporting the process administrator in creating and updating store policies and procedures Extracting and analysing weekly and monthly Yoobic Health Check missions Providing feedback to management on store late banking and banking variances Ensuring that all OHASA letters are signed by store and field management Ensuring that all risk trackers are updated i.e.hanis ,banking , store initiatives, first aid training , legislative decals/certificates and cash in transit Engage with internal stakeholders when providing guidance store risk Compiling general process documents on an adhoc basis Maintain high levels of internal service and continually seek ways to improve service levels Building and maintaining relationships with Divisional field management Please note: This is a Head Office-based position