Administrative Officer: Support Services (Reception)

POST 26/213 : ADMINISTRATIVE OFFICER: SUPPORT SERVICES (RECEPTION)

SALARY : R338 106 per annum

CENTRE : Khayelitsha CHC, Khayelitsha/Eastern Sub-structure

REQUIREMENTS : Minimum educational qualification: Senior Certificate (or equivalent).

Experience: Appropriate administrative and supervisory experience in

reception. Inherent requirements of the job: Valid (Code B/EB) driver’s license.

After-hours availability to provide administrative support for shift staff.

Competencies (knowledge/skills): Good communication skills. Strong

leadership abilities to ensure correctness of work. Advance computer literacy

(MS Word, Excel, PowerPoint). PHCIS, appointment system and duplication

reports. Extensive knowledge of Clinicom/PHCIS.

DUTIES : Co-ordinate registry services and folder management of the facility. Supervise,

manage and develop reception administration, including welcome helpdesk

Clerk with regards to recordkeeping, complaints management, switchboard

operation, folder hygiene and operating the patient registration system.

Responsible for MVA claims, J88. Assist the Facility Manager and Line

Managers with regards to the administrative management of the reception,

records management, archiving and disposal and revenue generation. Assist

with infrastructure, IT equipment and assets and submit daily statistics.

Manage HR functions, SPMS, training of subordinates, leave administration,

duty rosters, overtime, and assist with Labour Relations.

ENQUIRIES : Mr D Grootboom Tel No: (021) 360-5207

NOTE : No payment of any kind is required when applying for this post.

Minimum educational qualification: Senior Certificate (or equivalent). Experience: Appropriate administrative and supervisory experience in reception. Inherent requirements of the job: Valid (Code B/EB) driver’s license. After-hours availability to provide administrative support for shift staff. Competencies (knowledge/skills): Good communication skills. Strong leadership abilities to ensure correctness of work. Advance computer literacy (MS Word, Excel, PowerPoint). PHCIS, appointment system and duplication reports. Extensive knowledge of Clinicom/PHCIS.

Co-ordinate registry services and folder management of the facility. Supervise, manage and develop reception administration, including welcome helpdesk Clerk with regards to recordkeeping, complaints management, switchboard operation, folder hygiene and operating the patient registration system. Responsible for MVA claims, J88. Assist the Facility Manager and Line Managers with regards to the administrative management of the reception, records management, archiving and disposal and revenue generation. Assist with infrastructure, IT equipment and assets and submit daily statistics. Manage HR functions, SPMS, training of subordinates, leave administration, duty rosters, overtime, and assist with Labour Relations.

No payment of any kind is required when applying for this post. It will be expected of candidates to be available for selection interviews on a date, time and place as determined by the Department. Kindly note that excess personnel will receive preference. All shortlisted candidates, including the SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. OTHER POSTS