POST 27/274 : ASSISTANT DIRECTOR: INFORMATION MANAGEMENT (SYSTEM
SALARY : R487 197 per annum
CENTRE : Head Office, Cape Town
REQUIREMENTS : Minimum educational qualification: An appropriate 3-year National Diploma or
Degree. Experience: Appropriate experience in health facility administrative
and clinical processes. Appropriate experience in primary health care facility
systems. Appropriate experience in training and supporting system users on
clinical applications. Inherent requirement of the job: Valid driver’s license.
Willingness to travel to WCDHW health institutions. Willingness to work
overtime. Competencies (knowledge/skills): Extensive knowledge and
experience in clinical health systems. Good communication and interpersonal
skills. Proven ability to work in a team environment. Ability to provide user
training and support. Accurate data capturing skills. Computer literacy,
including MS Office and MS Project. Knowledge of all health information
systems and modules within the Western Cape Department of Health and
Wellness. Understanding of business process re-engineering. Understanding
of system maintenance and enhancement process flows. Understanding and
development of quality control processes.
DUTIES : Manage and control the clinical systems and modules across all hospitals and
clinics in the Western Cape. Oversee the maintenance of systems,
documentation, access control, and print management. Maintenance and
Support of the Electronic Health Record. Manage and ensure updates for
annual or ad hoc regulatory changes. Liaise with HIS management, hospital
management, IT and other stakeholders on clinical system matters. Provide
end-user support and resolve system problems for clinical systems. Update
and maintain user manuals and clinical system procedures. Oversee system
changes and manage test processes with formal outcome reporting. Develop
system release notices for system changes and ensure user awareness.
Oversee training needs and training for users and core trainers. -Assist with
data quality assurance. Manage compliance with system release logs and
exception reports. Drive business process re-engineering in clinical system-
related areas across hospitals. Support development and administration of
new clinical system modules. Manage System Controllers. Collaborate with the
Finance and clinical documentation teams to ensure compliance of clinical
systems with hospital fees and patient administration policies and manage new
enhancement requests through to deployment where accepted. Provide ad hoc
support to the Deputy Director: eHealth Systems.
ENQUIRIES : Mr J Maharaj Tel No: (021) 938-6513
NOTE : No payment of any kind is required when applying for this post. Shortlisted
candidates will be required to undergo competency assessments/proficiency
tests.