POST 27/36 : IT TECHNICIANS REF NO: EEC-ITP-04-02/2026 (X2 POSTS)
SALARY : R338 106 per annum (Level 07)
CENTRE : TVET Colleges
REQUIREMENTS : A Grade 12 / Matric / Level 4 Certificate. An appropriate National Diploma /
Degree in Information Technology (IT), Information Systems, Network
Engineering, Cyber Security, Cloud Computing, or equivalent qualification.
Minimum of 2 – 3 years' experience in an ICT environment supporting
enterprise infrastructure. (HCIP) – Routing & Switching, Security, Cloud
Computing, or related specialisation. A valid Driver’s Licence. Knowledge of
ICT infrastructure, network administration, cloud computing, cybersecurity, and
server management. Knowledge of Microsoft Windows Server, Active
Directory, DNS, DHCP, Group Policy, Microsoft 365, Azure, and virtualisation
technologies. Understanding of cloud-based infrastructure and hybrid
environments. Knowledge of backup, disaster recovery, and business
continuity practices. Understanding of network security technologies including
firewalls, endpoint protection, email security, and security monitoring tools.
Ability to perform vulnerability assessments and implement security controls.
Knowledge of system integration, user provisioning, identity management, and
access control. Understanding of ICT governance frameworks and service
management principles. Strong troubleshooting and analytical skills. Ability to
interpret ICT challenges and provide effective solutions. Excellent customer
service and stakeholder engagement skills. Ability to work under pressure and
manage multiple priorities. Strong communication, documentation, and report-
writing skills. Project coordination and time management skills.
DUTIES : Provide first and second-line ICT support services to College users and
maintain the effective operation of the ICT Service Desk. Install, configure,
maintain and troubleshoot desktops, laptops, printers, telephones, software
applications, and peripheral devices. Administer user accounts, email services,
Active Directory, Microsoft 365 services, and access management processes.
Support and maintain network infrastructure including switches, routers,
wireless networks, structured cabling, internet connectivity, and voice
communication systems. Assist with the administration, monitoring,
maintenance, and upgrading of server infrastructure, cloud services,
virtualisation platforms, and enterprise applications. Implement and support
cybersecurity controls, endpoint protection solutions, patch management,
vulnerability remediation, information security measures, and compliance with
ICT security standards. Monitor ICT infrastructure to ensure the availability,
integrity, and confidentiality of College information systems and services.
Perform backup and recovery procedures, disaster recovery activities,
business continuity support, data migration, and secure offsite storage of
institutional information. Assist with systems integration initiatives, cloud
migration projects, digital transformation programmes, and the implementation
of new ICT technologies and services. Maintain ICT asset registers, technical
documentation, standard operating procedures, and system configurations.
Conduct troubleshooting, diagnosis, testing, installation, configuration, and
upgrade activities on ICT infrastructure and systems. Provide telephonic,
remote, and on-site support to users across all College sites. Gather and
analyse user requirements, identify ICT-related challenges, recommend
solutions, and participate in ICT projects and innovation initiatives. Ensure
compliance with Department of Higher Education and Training (DHET)
regulations, College policies, ICT governance frameworks, and industry best
practices while providing efficient, reliable, and customer-focused ICT services.
Adhere to Department of Higher Education & Training (DHET) and College
policies and procedures. All shortlisted candidates, including the SMS, shall
undertake two pre-entry assessments. One will be a practical exercise to
determine a candidate’s suitability based on the post’s technical and generic
requirements and the other must be an integrity (ethical conduct) assessment.
ENQUIRIES : Ms. LK Boikhutso Tel No: (011) 730 6600 / Mr. T Matsaba Tel No: (011) 730
6600
APPLICATIONS : must be submitted to recruitment@eec.edu.za OR hand delivered at
Ekurhuleni East TVET College: Central Office, Sam Ngema Road, Kwa –
Thema.