POST 27/41 : SENIOR FINGERPRINT EXPERT: INVESTIGATION AND RECORDS REF
SALARY : R413 001 - R486 501 per annum (Level 08), (a basic salary package)
CENTRE : Head Office: Tshwane, (BVR)
REQUIREMENTS : An undergraduate qualification in Public Management, Administration,
Operations Management at NQF level 6 as recognised by SAQA. 2 years’
experience at a supervisor level and experience in Civic Services / Customer
Service and basic Investigation and Records environment is required. Basic
Knowledge of Public Service Regulations. Knowledge of the Departmental
Legislation and Prescripts (Civic Services). Knowledge and understanding of
the verification process. Basic knowledge of the Human Resource Regulatory
Framework. Willingness to travel and work extended hours. Required skills and
competencies: Service delivery. Client and customer orientation. Honesty and
integrity. Client and customer relations. Conflict Resolution. Problem solving
and analysis. Report Writing. Colour vision and hearing. Basic Ability to
understand and follow camera scripts. Physical strength to carry heavy
equipment and stamina. Ability to think and act quickly. Computer literacy.
Basic image editing skills. Communication skills. Planning and organising
skills. Analytical skills. Problem solving skills. Patriotic, Honesty, Integrity and
Accountability.
DUTIES : The successful candidate will be responsible for, amongst others, the following
specific tasks: Supervise and implement the processing of investigations and
records of clients in the unit. Ensure and implement the investigation and
records by following the correct processes and procedures in the unit. Ensure
and prepare all the files received from front office. Ensure the investigation and
records of the application according to requirements. Ensure the capturing of
quality with regard to the application. Resolve technical or practical issues from
employees and escalate complex matters to the Supervisor. Monitor the
performance of the SLA between the Front Office and the unit and take
corrective action where required. Implement effective operational control
measures to prevent corruption and other non-financial losses. Liaise with
Government Printing Works and other stakeholders to ensure quality and
timeous delivery of services. Facilitate the timely and compliant filing and/or
disposal of undelivered or incomplete Identity Documents. Ensure the ongoing
in and out management of records in the unit. Supervise and implement
investigation and records processes and procedures. Maintain good
relationships with clients and stakeholders. Implement effective risk and
compliance in line with the relevant practices. Ensure effective and efficient
management of human, physical and financial resources within the Unit. Coach
and guide staff on best practices and compliance with regulatory requirements.
ENQUIRIES : Mr R Mohlaka Tel No: (012) 406 4246
APPLICATIONS : Applications compliant with the “Directions to Applicants” above, must be
submitted online at https://erecruitment.dha.gov.za or
civicsrecruitment@dha.gov.za. Head Office, Hallmark Building: Physical
address: 230 Johannes Ramokhoase Street, Pretoria, 0001
ANNEXURE I
JUDICIAL INSPECTORATE FOR CORRECTIONAL SERVICES
The Judicial Inspectorate for Correctional Services (JICS) is an equal opportunity employer. In the filling
of vacant posts, the objectives of section 195 (1) (i) of the Constitution of South Africa, 1996 (Act No: 108
of 1996), the Employment Equity imperatives as defined by the Employment Equity Act, 1998 (Act No: 55
of 1998) and relevant Human Resources policies of JICS will be taken into consideration. Women and
people with disabilities are encouraged to apply and preference will be given to the EE Target. JICS
reserves the rights to fill these positions.
APPLICATIONS : Applications to be submitted through following link:
https://forms.gle/w4r2xEnc74TyJvku7 or hand delivered to Block C3, Eco
Origins Office Park, Witch-hazel Street, Centurion, 0046.
FOR ATTENTION : Human Resources
CLOSING DATE : 21 August 2026 at 16:00 (walk-in) and 20:00 (online)
NOTE : All attachments for online application must include an application form Z83 and
CV only, in PDF and as one (1) document or attachment and saved with
surname and initials. JPEG (picture/snapshot) applications will not be
accepted. Failure to do so will result in your application being disqualified.
Applications quoting the relevant reference number must be submitted on the
new form Z83, obtainable from any Public Service Department or on the
internet at www.gov.za/documents. Received applications using the incorrect
application for employment (old Z83) will not be considered. Each post(s)
advert must be accompanied by its own application form for employment and
must be fully completed, initialled and signed by the applicant as instructed
below. Failure to fully complete, initial and sign the Z83 form will lead to
disqualification of the application during the selection process. All applications
must reach the Judicial Inspectorate for Correctional Services (JICS) on/or
before the closing date and time. JICS cannot be held responsible for server
delays. Applications submitted in any other way other than the published link
or hand delivery will be treated as invalid. All fields of Section A, B, C and D of
the Z83 must be completed in full. Section E, F, G (Due to the limited space on
the Z83, it is acceptable for applicants to indicate “refer to CV” or “see
attached”. However, the question related to conditions that prevent re-
appointment under Part “F” must be answered and the declaration signed. Only
an updated comprehensive CV (with detailed previous experience, if any) and
a completed and signed new Z83 application form is required. Only shortlisted
candidates will be required to submit certified copies of qualifications and other
related documents on or before the day of the interview following the
communication from Human Resources and such qualification(s) and other
related document(s) will be in line with the requirements of the advert. Non-
RSA Citizens/Permanent Resident Permit holders in possession of foreign
qualifications must be accompanied by an evaluation report issued by the
South African Qualifications Authority (SAQA) (only when shortlisted).
Applicants who do not comply with the abovementioned
instructions/requirements, as well as applications received late will not be
considered. Failure to submit all the requested documents will result in the
application not being considered. Correspondence will be limited to shortlisted
candidates only. All shortlisted candidates shall undertake a pre-entry practical
exercise as part of the assessment method to determine the candidate’s
suitability based on the posts’ technical and generic requirements. Suitable
candidates will be subjected to a personnel suitability check (criminal record,
citizenship, credit record checks, qualification verification and employment
verification). Please note by responding to the advertisement, you consent to
the collection, processing, and storing of your Personal Information in
accordance with the Protection of Personal Information Act (POPIA). Your
information will be used for the sole purpose of this application and will not be
shared with third parties without prior consent unless required by law. Due to
the large number of responses anticipated, correspondence will be limited to
short-listed candidates only. If you have not been contacted within three
months of the closing date of the advertisement, please accept that your
application has been unsuccessful. The JICS reserves the right not to make
any appointment(s) to the below advertised post(s). The successful candidate
will be required to enter into an employment contract and a performance
agreement. All costs associated with an application will be borne by the
applicant. The appointment will be made according to the Public Service Act of
1994. All shortlisted candidates, including the SMS, shall undertake two pre-
entry assessments. One will be a practical exercise to determine a candidate’s
suitability based on the post’s technical and generic requirements and the other
must be an integrity (ethical conduct) assessment.
OTHER POST