Service Point Manager

POST 27/226 : SERVICE POINT MANAGER REF NO: SD/ 1/4/26/E

SALARY : R1 101 468 per annum

CENTRE : Kagisano Molopo (Dr Ruth Segomotsi Mompati) (X2 Posts)

Maquassi Hills Service Points (Dr Kenneth Kaunda) (X2 Posts)

REQUIREMENTS : A Grade 12 Certificate. Bachelor’s degree Social Work / Honours Degree/Post

Grad Diploma (NQF 7/8) Social Sciences/ Public Administration / Public

Management qualifications as recognised by SAQA. A minimum 5 – 10 years

relevant experience of which 3 must be at Junior Management. Registration

with the SACCP council will be added as advantage. Computer literacy. Valid

driver’s license.

DUTIES : Provide Social Work and Community Development Services within the Service

Points through the promotion of social change, problem solving in human

relations and with the care, support, protection and development of vulnerable

individual, groups, families and communities through relevant programmes in

partnership with stakeholders. Facilitate the development and planning of

programmes and interventions to render social work and community

development service through the efficient, economical and effective utilization

of financial resources. Plan and ensure that social work and community

development research, situational analysis and profiling are undertaken to

determine interventions in the defined areas. Ensure control of quality of work

delivered. Monitor and evaluate services and quality control the work delivered

by all staff in the service point. Manage provision of corporate and financial

management services in the service point strategic plan, annual performance

plan, operational plan and services delivery improvement plan within public

service framework. Ensure Performance management, people empowerment

and resource management. Ensure effective stakeholder relations

management in partnership and collaboration with other departments & non-

government institutions.

ENQUIRIES : Mr K Kgobe at 060 954 5997 (Dr KK District)

Mr M Madienyane Tel No: (053) 928 0116 (Dr RSM District)

APPLICATIONS : E-mail: SDRecruitmentKK@nwpg.gov.za

E-mail: SDRecruitmentRSM@nwpg.gov.za

A Grade 12 Certificate. Bachelor’s degree Social Work / Honours Degree/Post Grad Diploma (NQF 7/8) Social Sciences/ Public Administration / Public Management qualifications as recognised by SAQA. A minimum 5 – 10 years relevant experience of which 3 must be at Junior Management. Registration with the SACCP council will be added as advantage. Computer literacy. Valid driver’s license.

Provide Social Work and Community Development Services within the Service Points through the promotion of social change, problem solving in human relations and with the care, support, protection and development of vulnerable individual, groups, families and communities through relevant programmes in partnership with stakeholders. Facilitate the development and planning of programmes and interventions to render social work and community development service through the efficient, economical and effective utilization of financial resources. Plan and ensure that social work and community development research, situational analysis and profiling are undertaken to determine interventions in the defined areas. Ensure control of quality of work delivered. Monitor and evaluate services and quality control the work delivered by all staff in the service point. Manage provision of corporate and financial management services in the service point strategic plan, annual performance plan, operational plan and services delivery improvement plan within public service framework. Ensure Performance management, people empowerment and resource management. Ensure effective stakeholder relations management in partnership and collaboration with other departments & non- government institutions.

E-mail: SDRecruitmentKK@nwpg.gov.za E-mail: SDRecruitmentRSM@nwpg.gov.za To apply, submit a completed Z83 form and detailed Curriculum Vitae via e- mail or hand delivery. On the subject line of your e-mail, indicate the correct name of the post and the reference number include the department, also use the correct e-mail. All attachments for online submission must include the Z83 form and updated Curriculum Vitae only be in PDF Format, also as one document. Failure to do so, your application will be disqualified. Compliance: It is compulsory to fill all fields on the New Amended Z83 Form (81/971431) as prescribed with effect 01 January 2021, part of declaration must be signed, dated and initialed only on the first page. The Form is obtainable at any Public Service Departments and DPSA Website, www.dpsa.gov.za. Part A the applicant(s) must indicate the correct advertised Post name and Centre, Reference number. The Z83 Form must be accompanied by a recently updated Curriculum Vitae with full personal details, qualifications current and previous experience must be listed in date’s order, with relevant requirements of the post including three (3) names of contactable referees. Part B, C and D applicant must provide sufficient information relevant to the post applying for. Parts B, C and E fields for date of birth, work permit, business interest and preferred language, current study can be left blank, mark them as not relevant, and uses dashes or N/A if they don’t apply to you. Part E, F and G may not be fill if your CV already has the updated information. Applicant can skip experience section, but Part F is compulsory to be completed if you are seeking re- employment into the Public Service. Please note: It is a responsibility of a Person in possession of a foreign qualification to furnish the Department with an evaluation certificate from South African Qualifications Authority (SAQA) only when shortlisted. Only shortlisted candidate(s) for post will be required to submit certified documents on or before the day of the interview. NB: Successful completion of the Nyukela Public Service (SMS Pre Entry Certificate) is required prior to finalisation of an appointment into any SMS post. For more details on the pre-entry course visit: https: www.thensg.gov.za/training -course/sms-pre-entry programme. Note: All shortlisted candidates for SMS posts will be subjected to a technical exercise and interview. Following the technical exercise and interview, a maximum of three (3) SMS candidates will undergo psychometric assessments to assess cognitive capabilities, behavioural preferences, emotional intelligence, and integrity. NB: All shortlisted candidates including SMS, shall undertake two pre- entry assessments. One must be a practical exercise, and the other must be an Integrity (Ethical Conduct) Assessment. Selection panels shall score both technical exercises as an additional criterion in the interview process. Applications received after the closing date will, as a rule will not be accepted. It will be expected of candidates to be available for interview process on a date, time and place as determined by the Department. Applicant(s) previous background/reference checks will be verified through contactable referees. Shortlisted candidate(s) will be required to undergo personnel suitability checks, which include criminal records, citizenship, financial credits, asset records, qualifications verification and vetting. The successful candidate will enter into an annual performance agreement. The candidate annually will be requested to disclose his/her financial interest. The Department reserves the right not to make appointment. Applicant requiring additional information regarding advertised post must direct their enquiries to the relevant person indicated. NB: Communication and Correspondence will be limited to short listed candidates only. If you have not heard from us within six (3) months after the closing date, please accept that your application has been unsuccessful. Applications can be submitted by hand delivery during office hours. NB: Regrettably due to excessive budget cuts, the department is not in a position to mee any travel and subsistence costs relating to the recruitment process for the shortlisted candidates. MANAGEMENT ECHELON

Applications: SDRecruitmentKK@nwpg.gov.za