A vacancy exists for a MANAGER stationed in Robertville. The position will report to the Regional Executive.
The overall purpose of this position is to manage a team of subordinates to provide high quality dog operation support and care, promoting animal health and welfare, support operations with deployment, ensure 100% compliance and maintain steady supply of food, veterinary services etc.
Key Performance Areas: (Not totally inclusive)
- Ensuring that contractual requirements are met as stipulated by the Client. Standard Operating Procedures (SOP’s).
- Examine, diagnose and treat dogs.
- Perform routine and emergency surgical procedures.(Could be an outsourced function)
- Manage the administration of vaccinations and preventative health care programs.
- Maintain accurate medical records.
- Educate Dog Handlers.
- Maintain high standard regarding the daily maintenance of kennels and dog trailers.
- Ensure compliance with veterinary legislation and professional standards.
- Daily care of Dogs with relation to kennels, feeding, grooming and medical care.
- Overall management and control of the dogs which are used for security patrols.
- Management of subordinates to maintain high standards regarding the care of the Dogs.
- Attending meetings with Executives and Operational Management when required.
- Quarterly appraisal of subordinates.
- Training and development of staff.
- Ensuring that due process is followed regarding the submission of quotations for purchases and expenses.
- Ensuring that all operations staff comply with the standards and procedures required by the quality management system.
- Submission of monthly and quarterly reports as required by Management.
- Investigation reports.
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
- Liaising daily on various operational issues.
- Evaluate the health of dogs, making sound decisions on new acquisitions etc.
- Perform inspections at decentralized kennels
Qualifications, experience and other competencies required:
- South African citizen with and valid SA ID document.
- Degree in Veterinary science (BVSC),or equivalent. (negotiable)
- Registration with SA Veterinary Council (SAVC). (negotiable)
- Strong diagnostic, surgical and medical skills. (negotiable)
- Experience working in the Security Industry will be a major advantage.
- Ability to work independently and part of a team.
- People management experience and skills.
- Administration, interpersonal communication and client liaison skills are required.
- Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
- Experience in managing Dog Kennels.
- Assertive / Goal driven / Self motivator / passion for the business.
- Computer literacy on Microsoft Programs.
- Own reliable transport and valid Driver’s Licence is required.
- No criminal record.
- Excellent track record.
Core Competencies:
- Strong planning skills
- Leadership skills
- Organisational skills
- Good interpersonal skills
- Communication skills
- Client liaison skills
Interested candidates whose credentials best match the requirements can send their CV’s before close of business on 07 August 2026
Johnny Volbrecht – email; johnnyv@fidelity-services.com
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.