Head: Share Scheme Administration

<p><img id="Picture_x0020_1" src="https://rmkcdn.successfactors.com/dd82a348/461743ac-ca78-42fa-8634-a.png" style="height:255.0px;width:600.0px"></p> <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Requisition Details and Talent Acquisition Contact</b></H2> </div><div><p>REQ ID: 147013 - Michelle Thabethe</p> <p>Location: Sandton</p> <p>Cluster: Group Finance - GBS FUNCTION MANAGEMENT</p> <p>Closing date: 04 August 2026</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Family</H2> </div><div>Administration, Operations and Facilities</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Career Stream</H2> </div><div>Admin, Transact Processing and Production</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Leadership Pipeline</H2> </div><div><p>Manage Function</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">FAIS Affected</H2> </div><div><div>FAIS Affected - Yes</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Purpose</H2> </div><div><p>Lead a specialist profit-centre business delivering share scheme, CSI, and investor services to internal and external clients, ensuring strong financial performance, regulatory compliance, and exceptional client outcomes.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Key Accountabilities</H2> </div><div><p><strong>Business &amp; Financial Management</strong></p> <ul type="disc"> <li>Own full P&amp;L, strategy, and operating model of the business unit</li> <li>Drive revenue growth, cost efficiency, and sustainable profitability</li> <li>Ensure effective resourcing, governance, and commercial decision-making</li> </ul> <p> </p> <p><strong>Strategy &amp; Growth</strong></p> <ul type="disc"> <li>Develop and execute the business growth and market positioning strategy</li> <li>Identify new service offerings and client opportunities</li> <li>Lead innovation, process optimisation, and digital enablement initiatives</li> </ul> <p> </p> <p><strong>Risk &amp; Compliance</strong></p> <ul type="disc"> <li>Ensure full compliance with Companies Act, Trust Property Control Act, and relevant regulatory frameworks</li> <li>Oversee risk identification, mitigation, and governance processes</li> <li>Deliver strong internal and external audit outcomes</li> </ul> <p> </p> <p><strong>Client &amp; Fiduciary Oversight</strong></p> <ul type="disc"> <li>Act as accountable executive for fiduciary, trustee, and investor service obligations</li> <li>Drive client acquisition, retention, and relationship management</li> <li>Ensure high standards of legal, secretarial, and investor servicing</li> </ul> <p> </p> <p><strong>Operations &amp; Service Delivery</strong></p> <ul type="disc"> <li>Ensure efficient, accurate, and timely delivery of all contracted services</li> <li>Drive service excellence aligned to SLAs and client expectations</li> <li>Oversee delivery of client events and reporting outputs</li> </ul> <p> </p> <p><strong>Systems &amp; Innovation</strong></p> <ul type="disc"> <li>Select, implement, automate and optimise systems and processes supporting business operations and strategy</li> <li>Drive automation, efficiency, and scalability of service delivery</li> </ul> <p> </p> <p> </p> <p><strong>Performance Measures</strong></p> <ul> <li style="list-style-type:none"> <ul type="disc"> <li><strong>Financial:</strong> Cost-to-income ratio, revenue growth, budget management</li> <li><strong>Client:</strong> Satisfaction (NPS), retention, complaints, pipeline growth</li> <li><strong>Risk &amp; Compliance:</strong> Audit outcomes, regulatory adherence, incidents</li> <li><strong>Operations:</strong> SLA performance, delivery quality</li> <li><strong>Strategic:</strong> Sustainability, implementation, project delivery</li> </ul> </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Minimum Requirements</H2> </div><div><ul type="disc"> <li>Relevant degree in Business, Finance, or related field, or equivalent experience</li> <li>Minimum 10 years’ business management and operations experience in a related industry</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Preferred Qualifications &amp; Experience</H2> </div><div><ul type="disc"> <li>Postgraduate qualification (e.g. MBA, CA(SA), CFA or equivalent)</li> <li>Experience in equity, share plan, trust, or fiduciary administration environments</li> <li>Professional membership (FISA, SAIT, SAICA, SAIPA or equivalent)</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Key Competencies</H2> </div><div><p><strong>Leadership &amp; Strategic Capability</strong></p> <ul type="disc"> <li>Strong commercial acumen and P&amp;L leadership</li> <li>Stakeholder engagement at executive level</li> <li>Strategic thinking and decision-making</li> </ul> <p> </p> <p><strong>Technical &amp; Regulatory Expertise</strong></p> <ul type="disc"> <li>Share scheme, trust, and CSI scheme administration</li> <li>Companies Act, trust law, and regulatory frameworks</li> <li>JSE and STRATE processes</li> </ul> <p> </p> <p><strong>Operational &amp; Delivery Excellence</strong></p> <ul type="disc"> <li>End-to-end operational management</li> <li>Systems optimisation and process improvement</li> <li>Strong coordination and execution capability</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Why This Role</H2> </div><div><ul type="disc"> <li>Lead a niche, high-compliance business servicing both internal and external clients</li> <li>Opportunity to optimise and transform a specialist business unit and make a difference</li> <li>Exposure to a dynamic business in a complex share schemes, trust structures, and listed company environments</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Behavioural Competencies</H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"><li>Customer Focus </li><li>Inspiring Excellence </li><li>Business Savvy </li><li>Driving Execution </li><li>Sharing Responsibility </li><li>Strategic Influence </li></ul></div></div><p style="line-height:18.9px"><img alt="" height="228" src="https://rmkcdn.successfactors.com/dd82a348/61ad7a3f-eb85-4980-a04c-e.jpg" style="height:75.0px;width:600.0px" width="245"></p> <p style="line-height:18.9px">---------------------------------------------------------------------------------------</p> <p style="line-height:18.9px"><span style="color:#006341"><em><b>Please contact the Nedbank Recruiting Team at +27 860 555 566 </b></em></span></p>