Learning & Development Manager

<p><img id="Picture_x0020_1" src="https://rmkcdn.successfactors.com/dd82a348/461743ac-ca78-42fa-8634-a.png" style="height:255.0px;width:600.0px"></p> <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Purpose</b></H2> </div><div><p>To manage a portfolio through multiple teams with a medium term strategic horizon.</p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Responsibilities</b></H2> </div><div><ul> <li>Managed Financial and Business ResultsEnsure that all individual and department results are delivered within budget to deadlines</li> <li>Ensure budget targets are met by effectively executing and complying to Divisional billing requirements and target</li> <li>Ensure that transparent transfer pricing for provision of products and services for the business area are  being followed through</li> <li>Activity Justified Transfer Pricing (AJTP) model (aligned to GT service model) by  establishing costs, prices and conditions</li> <li>Ensure effective  targeted cost recovery through monitoring and ensuring all times are captured by staff on a weekly basis</li> <li>Ensure quality projects / processes / systems delivered on time and are fully aligned to Nedbank's business requirements</li> <li>Provide agreed information, resources, professional advice and  strategic contribution to relevant stakeholders on time, in budget, within quality standards</li> <li>Ensured that all individual and department results were delivered within budget to deadlines</li> <li>Delivered services to client expectations and Nedbank standards</li> <li>Quality projects / processes / systems delivered on time and were fully aligned to Nedbank's business requirements</li> <li>Provided agreed information, resources, professional advice and strategic contribution (on time, in budget, within quality standard)</li> <li>Managed Stakeholder Relationships</li> <li>Deliver services on client expectations and Nedbank standards  by ensuring the Service Level Agreement, Operational level agreements ,  contractual agreements,  and project schedules are met as stipulated</li> <li>Advise and consult  to clients by  providing professional solutions that meet the requirements of the clients business needs</li> <li>Ensure that professional solutions delivered within agreed parameters and timelines</li> <li>Ensure that Professional solutions demonstrate a balance of best of breed and return on investment for the client</li> <li>Enable the building of commercially viable relationships with clients by providing quality advice to clients</li> <li>Monitor and manage client, service providers/ vendors, partners and  other stakeholder expectations</li> <li>Actively engage to establish trust and respect of department members, direct reports, stakeholders &amp; manager/s through active engagement with all parties</li> <li>Delivered best practice services to client expectations</li> <li>Monitored and managed client, service providers, partners and other stakeholder expectations, built long term relations</li> <li>Proactively supported and shared information and knowledge with peers in own and other departments and functionsTrusted and respected by department members, direct reports and manager/sEffective communication and relationship networks upwards, downwards, sideways and outwards  </li> <li>Managed Internal ProcessesOperationalise Divisional Strategy by ensuring all supervisors and first line managers understand and prioritise work in alignment to Divisional Strategy</li> <li>Empower First line managers and effective performance measures that are empowering and aligned to strategy by clearly defining their roles and responsibilities</li> <li>Ensure professional field is leveraged to enable strategy and that proposed solutions related to field are embedded in strategy</li> <li>Select appropriate professional frameworks, methods/ supporting technologies in line with Agreed Architecture and expected return on investments</li> <li>Manage multiple assets through the development, implementation, review of strategies and planning for area<br>  </li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Essential Qualifications - NQF Level</H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"><li>Advanced Diplomas/National 1st Degrees </li></ul></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Preferred Qualification</b></H2> </div><div><ul> <li>Tertiary Qualification/ formal accreditation in Professional field</li> <li>MMP/SMP / MM  or equivalent</li> <li>BSC Computer science</li> <li>BComm Information Technology</li> <li>Post graduate management qualification</li> <li>MBA</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Essential Certifications</b></H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"><li>ITIL Talent nurturing or equivalent MMP/SMP / MM or equivalent </li></ul></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Preferred Certifications</b></H2> </div><div><ul> <li>PMBOK</li> <li>Agile certifications</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Minimum Experience Level</b></H2> </div><div><ul> <li>10+ years of experience,working as a trainer. Strong Leadership experience</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Technical / Professional Knowledge</b></H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"><li>Budgeting </li><li>Business administration and management </li><li>Change management </li><li>Client service management </li><li>Communication Strategies </li><li>Diversity management </li><li>Employee training/development </li><li>Financial Accounting Principles </li><li>Governance, Risk and Controls </li><li>Principles of project management </li><li>Relevant regulatory knowledge </li><li>Stakeholder management </li><li>Strategic planning </li><li>Talent management </li><li>Workforce planning </li><li>Business writing skills </li><li>Management information and reporting principles, tools and mechanisms </li><li>System Development Life cycle(SDLC) </li><li>ITIL </li><li>IT Architecture </li><li>General Communication Skills </li><li>Joint application development </li><li>Organisational structure </li><li>Influencing </li><li>IT Assets management processes </li></ul></div></div><p style="line-height:18.9px"><img alt="" height="228" src="https://rmkcdn.successfactors.com/dd82a348/61ad7a3f-eb85-4980-a04c-e.jpg" style="height:75.0px;width:600.0px" width="245"></p> <p style="line-height:18.9px">---------------------------------------------------------------------------------------</p> <p style="line-height:18.9px"><span style="color:#006341"><em><b>Please contact the Nedbank Recruiting Team at +27 860 555 566</b></em></span></p>