The Senior Manager: Public Policy & Research will be accountable to achieve the following objectives: - Drive the development and Implement Public Policy plans and strategies to strengthen the corporate image and reputation of MTN Group as a thought leader, breakthrough innovator, and a trusted partner - Assisting in the formulation and implementation of MTN Group’s public policy and regulatory affairs strategy. - Providing a political perspective to help develop thought leadership, engagement on public policy issues and to inform policy & regulatory briefings - Developing new ideas for the policy & regulatory engagement strategy - Maintain deep understanding of current issues in the environment affecting MTN Group and its brand; - Implement public affairs strategies that inform and shape belief, action, behaviour and advocacy to shape the external environment; - Position MTN on the relevant specific policy issues; build public policy capabilities within the OpCos and PlatformCos; - Proactively engage, inform and influence key external stakeholders: issues important to MTN Group and its operations; - Develop relationships with key external stakeholders, including major trade associations; - Assess opportunities and organize proactive participation of company leadership in key events and forums - Provide operational support on regulatory matters to the different Opco’s - Proactive management of public policy issues affective the company; - Support Opcos and PlatformCos in the fulfilment of their public policy and regulatory responsibilities; - Building relationships with policy makers and other relevant key stakeholders (e.g. government departments, regulatory bodies and agencies) in support of the group’s public policy and regulatory agenda (Stakeholder & Reputation Management); - Managing Group membership of Industry associations dealing with Public Policy and Research; - Developing and maintaining a structured research and analysis capability on pertinent regulatory issues affecting the business - Provide strategic input on legal regulatory and external affairs issues at group leadership level - Provide strategic support as requested or required on public policy and regulatory matters to the Group Chief Legal and Regulatory Officer. - Provide relevant public policy and regulatory input to Strategy and Business Development function on mergers, acquisitions and new business prospects. - Prepare board papers, strategies, plans and proposals for board / executive committee review. - Lead policy frameworks for platform-based business models and ecosystem partnerships - Shape regulatory positions on digital market competition, platform neutrality, and interoperability - Provide thought leadership on financial inclusion and digital financial services policy - Lead MTN positioning on data governance, localisation, and cross-border data policies - Develop policy viewpoints on AI regulation, responsible AI, and algorithmic governance - Support compliance and advocacy on data monetisation and digital identity frameworks - Shape policy positions on ESG, sustainability, and digital inclusion - Engage regulators on green telecoms, energy resilience, and climate frameworks - Support MTN’s positioning as a responsible digital operator - Partner with Fintech, Digital, and Network teams to embed policy into product design - Shape MTN’s regulatory position on cybersecurity, resilience, and digital trust - Engage on national security, lawful interception, and data access laws - Build future-fit regulatory capability (AI, fintech, digital ecosystems) across OpCos Key Deliverables Supporting the thought leadership agenda of MTN regarding regulatory matters which will include: - Responsibility for presenting feasible strategic options and recommendations to be adopted for requisite strategy and public policy positions at Group and Opco levels - Using research and various perspectives on regulatory issues to provide international, domestic and cross-industry regulatory benchmarking - Accountable for driving external regulatory benchmarking research and exercises for MTN Group and Opcos to ensure that regulatory perspectives are aligned to global industry standards and best practices - Using insight and analysis to provide recommendations for best practices to support regulatory strategy, positions and plans Providing strategic guidance for Group Legal & Regulatory function by: - Preparing MTN’s position papers and guidance documents on key industry issues - Researching and preparing insights, reviews and materials relating to policy, regulatory and legislative developments at Opco levels including the requisite analyses - Being accountable for identifying policy, regulatory and legislative risks that could impact regulatory strategy and issues from across the MTN ecosystem and making recommendations for the mitigation of such risks - Supporting the development and strengthening of strategic relationships with government officials and third-party organizations, and educating and helping to shape strategic policy outcomes of importance to MTN’s customers - Monitoring policy and regulation developments issues related to key topics to advise on actions or necessary reactionary preparations - Operationalising the strategies across the Group - Supporting the requisite capacity building across the Group